Meet the team
Meet the Team Behind Pure Pacific: Passionate Travel Enthusiasts
At Pure Pacific, we are more than just a tour operator – we are a team of passionate travel enthusiasts dedicated to creating unforgettable experiences for our clients. Get to know the faces behind the scenes who work tirelessly to craft seamless journeys and make your travel dreams a reality.
We believe that travel has the power to enrich lives, foster connections, and create lifelong memories. We are committed to ensuring that every aspect of your clients’ journey with Pure Pacific exceeds their expectations. From the moment you first enquire about a trip, we are here to provide personalised assistance, answer any questions you may have, and ensure that your clients’ travel experience is nothing short of exceptional. Contact us today and let’s start planning your next client’s unforgettable adventure!
Janet Neesham
Director
Janet, a “kiwi” (New Zealander) with a Latin heart, has dedicated her entire professional life to the inbound tourism sector in New Zealand and holds a profound passion for European and Latin American cultures.
With years of experience in the Inbound tourism industry, Janet’s leadership ensures that Pure Pacific maintains its commitment to excellence, sustainability, and customer satisfaction.
She was the founder of a major inbound tour operator and has always specialized in the markets of Europe and Latin America. She speaks Spanish and other European languages. After a break, she pursued other types of work still within the tourism sector, including sales manager for a major hotel chain and the opportunity to work for FIFA organizing accommodation for the Women’s World Cup held in New Zealand and Australia this year.
After finishing with FIFA, Janet realized that inbound tourism remains her great passion. She loves getting to know the preferences of each client in order to design the perfect trip for them.
With a deep-rooted love for travel and a keen eye for detail, Janet founded Pure Pacific with the vision of working with agents to provide travellers with authentic and immersive experiences in New Zealand and beyond.
Ana Guerrero
Director
Ana is Spanish and arrived in New Zealand in 2005. Since then, she has worked in the tourism sector, gaining extensive experience and knowledge of the destination. Specializing in travel arrangements both for groups and individuals, she recently obtained her Master’s degree in Management focused on Tourism Marketing from Massey University in Auckland.
Throughout all these years, Ana has forged close relationships with New Zealand suppliers and agents all over the world. Her great passion is to showcase New Zealand and the South Pacific as an exceptional destination and to provide impeccable service to travel agents so that their clients have an unforgettable experience in this wonderful part of the world.
New Zealand is a place of indescribable scenic beauty, with a fascinating Māori culture and an innate commitment by its inhabitants to practice “Manaakitanga,” which means welcoming all travellers who visit us.
With an intimate knowledge of New Zealand’s hidden gems and local secrets, Ana designs personalised experiences that showcase the best of what this beautiful country has to offer, ensuring that your journey is nothing short of extraordinary
Eva Bretos
Director – The Travel Brand Curator – Spain
Florencia Lizarazu
Sales Latin America
Florencia Lizarazu is an innovative, responsible, and charismatic individual who is deeply passionate about her work.
In her previous role at Tourism New Zealand, she achieved significant personal and professional growth, successfully positioning the destination within the Argentinean market and expanding her expertise to other Latin American markets. With 16 years of experience in the tourism industry, Florencia has served in various capacities including Account Manager, Market Development and Product Manager, Event Organizer, and Group Coordinator.
Throughout her career, she has cultivated strong relationships with tour operators and travel agencies. Her passion for travel in natural, having visited over 45 countries, she has had the opportunity to immerse herself in diverse cultures and engage with local communities.
Despite her extensive travels, Florencia’s heart remains devoted to New Zealand. This deep connection has led her to join Pure Pacific, where she shares her knowledge and supports those interested in exploring the wonders of Aotearoa.
Top Values For You
They are built upon several key pillars that guide our operations and shape our approach to providing exceptional travel experiences. Here are the foundational principles of our company:
Passion for Travel
At Pure Pacific, we are driven by a deep passion for travel and exploration. We believe that travel has the power to inspire, educate, and transform lives, and we are committed to sharing our enthusiasm for discovering new destinations with our clients.
Customer Satisfaction
Our top priority is the satisfaction and happiness of our clients. We are dedicated to delivering personalized service, tailored experiences, and seamless logistics to ensure that every traveller’s journey exceeds their expectations.
Local Expertise
We believe in the importance of local knowledge and expertise. Our team consists of destination specialists who possess intimate insights into the destinations we operate in, allowing us to create authentic and immersive experiences for our clients.
Committed to Sustainability
Pure Pacific is committed to responsible and sustainable travel practices. We strive to minimize our environmental footprint, support local communities, and promote cultural preservation while offering meaningful and enriching experiences for our clients.
Innovation and Flexibility
We understand that every traveller is unique, which is why we prioritize innovation and flexibility in our approach to itinerary planning. Whether it’s incorporating off-the-beaten-track experiences, embracing new technologies, or adapting to changing traveller preferences, we are constantly evolving to meet the needs of our clients.
Integrity and Transparency
Pure Pacific operates with integrity and transparency in all aspects of our business. From clear pricing and honest communication to ethical partnerships and fair treatment of employees and suppliers, we uphold the highest standards of integrity and ethical conduct.
Continuous Improvement
We are committed to continuous improvement and excellence in everything we do. Through feedback, evaluation, and learning from our experiences, we strive to refine and enhance our services to better serve our clients and exceed their expectations.
Tiaki Promisse
Tiaki – Care for New Zealand was created through a collective desire to share a connection to the natural world, inspiring and helping visitors to travel safely and conscientiously. In Aotearoa New Zealand, people have a strong connection to the place around them. Tangata whenua (people of this land) see nature as something intrinsically intertwined with their own lives. For Māori, every mountain, every river, every tree has a story. These stories form part of their own identities and help to shape their place in the world. Tiaki invites us all to look at the world through this indigenous lens. To form a deeper connection with place, and to reflect this in our attitudes and behaviours.
These foundational principles serve as the guiding force behind everything we do at Pure Pacific, shaping our company culture, operations, and commitment to delivering unforgettable travel experiences.